Scheduling: who does what, and where it overflows.
Three modules answer the same question from three angles: what has to be done this week, who can do it, and what has been promised to the customer.
Deadlines, slots, teams
Scheduling
The next seven days of deadlines, by team. The day that is going to overflow and the day that can absorb an emergency show up immediately.
Appointments
The slot agreed with the customer or the site keyholder. A visit that needs an escort is not a visit you move forward by a day.
Field agents
Technicians and teams: tap-to-call numbers, working area, current load. Calling a technician from his record takes one tap.
An emergency is always at the expense of something.
When a fault comes in, the real question is not “who is free?”, because nobody is, but “what do I push back, and which contractual deadline am I putting at risk?”. Scheduling shows both in the same place.
- Workload by team and by technician, across the week
- The contractual deadline on every job already assigned
- Nearby sites, so two visits can share one trip
- Firm appointments, which are not moved without calling the customer
See the platform run on your own cases
An hour is enough: you open a request, assign it, close it and print the signed work order. Then we look at how your operation fits in: your customers, your sites, your contractual deadlines.